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If you are delayed at the immigration or the customs you should call one of the emergency numbers provided on your boarding pass to request an extension of driver's wait time. If you do not notify us about the delay, you will have to book your own taxi at the airport (could be quite expensive) and ask its driver to take you to the port (port address will be provided in your boarding pass).
Airport transfers
Your airport transfers are arranged as a part of your itinerary. A driver will be waiting for you at the exit gate holding a sign with your name on it. Please note, meeting drivers are instructed to wait for you at the airport for two hours from the time of scheduled arrival of your plane. It is your responsibility to confirm the flight schedule prior to your departure. Please immediately inform us about any changes so we make adjustments in transfers.If you are delayed at the immigration or the customs you should call one of the emergency numbers provided on your boarding pass to request an extension of driver's wait time. If you do not notify us about the delay, you will have to book your own taxi at the airport (could be quite expensive) and ask its driver to take you to the port (port address will be provided in your boarding pass).
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